Program Components

The Astea Global Partner Program is designed around supporting your success with the following tools:

Astea International, Inc. External Web Page: Partners are invited to include a brief company and solution description (25 words) within the partner section of our external web page. Reciprocal links between our respective web pages are encouraged.

Business Development Forums: Astea periodically organizes workshops, webinars, and seminars for Partners who have a unique value proposition.

Cooperative Marketing: Astea?s brand recognition, as the Best-of-Breed ?Service Lifecycle Management? (SLM) and ?Service-Centric software solution? for companies that sell, service and support capital equipment, provides partners with an ability to penetrate previously untapped markets. Utilizing strategic and tactical marketing efforts in conjunction with advertising collateral and links between our respective web sites, partners can leverage Astea?s marketing and sales programs to achieve maximum revenue recognition.

Tradeshows and Workshops: Astea provides cooperative opportunities for partners at major tradeshows. Partners can also obtain free evaluation software licenses for use at trade shows and other promotional events, should they be required.

Public Relations: Astea?s marketing group works with partners to publicize newsworthy events, customer orders, and product announcements. Presenting this information on Partner web sites and Astea?s web sites will ensure complete exposure of the Partner/Astea relationship.

Articles: Astea frequently works with partners to develop and place application articles in major trade journals. These articles are also placed on Astea?s external Web page. Reprints of articles are made available to partners for use in follow-on business development activities.

Astea Sales Collateral: Astea product literature and article reprints are available to partners at no charge. In addition, technical white papers, sales presentations and product demonstrations can be obtained from Debbie Geiger at dgeiger@astea.com.

Customer Support Services: With Astea?s Customer Support Services, partners have immediate, direct telephone access to Astea technical support for all products 10 hours per day, 5 days per week, 52 weeks per year via the Customer Support Hotline. Partners also receive major updates of product software automatically, along with Astea technical bulletins for fixes and workarounds.

To find out more about how you can become a FieldCentrix for Microsoft Dynamics CRM Partner, please email Debbie Geiger at dgeiger@astea.com.

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