Astea FieldCentrix® for Microsoft Dynamics™ CRM

FieldCentrix for Microsoft Dynamics CRM Components

FieldCentrix for Microsoft Dynamics CRM is implemented at your location as part of a Microsoft Dynamics CRM implementation, extending your service management and dispatch functionality to give you unprecedented command over field service operations. FieldCentrix for Microsoft Dynamics CRM includes the full FX Enterprise suite that includes:

• FX Mobile - smart client for wireless work order management in the field
• FX Service Center - Web-based solution for call taking, scheduling, dispatching, and customer management
• FX e-Service - portal for customer self-service via the Internet
• FX Resource Utilization - optimizing tool for accurately planning, tracking, and analyzing resources

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